CUSTOMER CARE
PAPERNERDCO is a single-person small business and strives create stcikers and budgeting products that our customers would enjoy.
As such stickers, cash envelopes, saving challenges are handmade. The placeholder money is purchaesed but cutomized in house so there will always be some slight discrepancies in sizing, cutting, color (based on your screen settings) etc. I strive to make them as close to perfect as I can, but I am only human. Please only order if you are happy to accept this.
CANCELLATIONS
At PAPERNERDCO, we believe in the art of commitment and the beauty of following through. Just as a painter meticulously applies brushstrokes to a canvas, we carefully curate and create our stickers to bring joy and inspiration to your journaling and planning experience.
Due to the exclusive nature of our products and our dedication to providing exceptional customer service, we regret to inform you that we do not accept cancellations once an order has been placed. We understand that circumstances may change, but we kindly ask that you consider your purchase carefully before finalizing it.
While we understand that unexpected situations may arise, we encourage you to embrace the beauty of spontaneity and the thrill of receiving a carefully curated package. We believe that every sticker holds the potential to inspire and ignite your creativity, and we are confident that you will find joy in each and every one of our products.
Should you have any questions or concerns about your order, our dedicated customer support team is here to assist you. We pride ourselves on providing personalized attention and guidance, ensuring that your experience with PaperNerdCo is nothing short of extraordinary.
Thank you for choosing PaperNerdCo, where every sticker tells a story and every order is a work of art.
SHIPPING AND TRACKING YOUR ORDER
LOCTAION | FLATE RATE | FREE SHIPPING |
CANADA | $4.50 | $75 USD |
USD | $ 5.50 | $75 USD |
EUROPE | $7.50 | $75 USD |
EVERYWHERE ELSE | $8.50 | $75 USD |
Current processing times vary depending on demand. Up-to-date processing and shipping times are always stated on the home page.
Once shipped, you can expect your happy mail within 3-5 days for domestic orders and 1-4 weeks for international orders. All orders will arrive beautifully packaged. Please be aware that I have no control over delivery time once it has been dropped at the Post Office.
I am not responsible for lost, stolen or delayed packages once they have been received at the Post Office. If a package has not been marked delivered, policy is to wait at least 4 weeks domestic and 8 weeks international from the date the package was shipped until the package is declared lost. If your tracking says it is delivered but you suspect theft or delivery error, email papernerdco@gmail.com for instructions on how to file an insurance claim on your package for up to $100 value.
Please only purchase if you are willing to accept these terms.
CAN I COMBINE MY ORDERS?
Please note this is a fairly new shop. I will gladly combine any orders I see from the same person. But during busy or high sale volumes I will be unable to assist you in this way. As I would rather not mess up the order by confusing my self. Plus its nice getting mail. Especially a package from PaperNerdCo.
INTERNATIONAL ORDERS
International customers are responsible for any additional fees that may be applied upon delivery in their country, such as customs fees, taxes, duties, etc - please note, marking your order as a gift does not void this policy.
International orders are shipped with regular post, or delivery of your choice 7-30 business days (after processing period). Please note this does NOT include Weekends or Holidays. Tracking is available once you purchase it, during check out.
Please note once and item is marked 'shipped' it is out of my hands and control. If you have purchased the option of tracking please contact the delivery service you chose and provide them with the tracking information.
If you have questions regarding an item, please email me at papernerdco@gmail.com.